At TDA, our goal is to ensure your complete satisfaction with your purchase. If, for whatever reason, you are dissatisfied with your purchase, you can return it to us within 14 days of purchase date. Claims for missing items or items damaged in transit must be received within two business days of receipt of merchandise.The Customer will pay for he return shipping.
You have the option of exchanging the item(s) or receiving a refund for the full amount of the item purchased . Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. If payment was made by credit card, once we receive the product we will credit your account. Please allow 7-10 days for a credit to appear on your credit card statement.
If conditions are not met, TDA Beauty Supply reserves the right to refuse the return or to charge a restocking of 20%.
Please send us a message using contact us link for you cancellation requests. Your request will be applied immediately. Please note that all orders are shipped during nex business day. So, any cancellation request we received next business day will be taken into action if the order is not shipped yet.
Shipping & delivery details:
All orders are shipped with 24 hours using UPS ground service . Tracking numbers can be found online once the order is shipped.